Course Title: Workplace Etiquette

Duration: 11Mins 43 Secs

Learning Objective: At the end of this training, trainees would,  

1. Recognize key workplace etiquette principles, including polite behavior, professional appearance, personal conduct, and effective communication.

2. Understand the impact of etiquette on professional image, team dynamics, performance evaluations, and career advancement.

3. Apply appropriate manners and social skills in various workplace contexts (e.g., meetings, casual encounters, presentations).

4. Improve verbal and nonverbal communication, such as polite speech, active listening, and maintaining respectful tone and body language 

5. Maintain professional attire and grooming standards suitable for different work environments and roles.

6. Adapt etiquette practices to modern workplace norms, including respectful use of technology (e.g., avoiding distractions during conversations

Target Audience: All employees

Assessment and Evaluation: A Quiz at the end of the session with a pass mark of 80%. Time allocation for the quiz is 15mins